Contact information
At docky.shop, we are dedicated to providing high-quality pet stairs to help your furry friends navigate your home with ease. Whether you have a question about our products, need assistance with an order, or just want to share feedback, our team is here to help.
Get in Touch
- Entity Name: 103 E STREET LLC
- Customer Support Email: support@docky.shop
- Phone: 1-800-829-4933
- Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
- Business Address: 103 E STREET, ST. AUGUSTINE, FL, 32080, United States
Response Time We aim to respond to all email inquiries within 24 hours during business days. For faster service regarding an existing order, please include your order number in the subject line.
Note to our Singapore Customers: While our products are tailored for the Singapore market, please note that all transactions are processed in US Dollars (USD). Our support team communicates in English to ensure clear and efficient service.